Shipping policy

PLEASE NOTE: due to the peak/holiday season, shipments may have slower delivery times than normal. We appreciate your patience.

Shipping to Canada:

Rate Name

Handling Time

(Mon-Fri)

Transit Time

(Mon-Fri)

Shipping Charge
UPS Expedited 1-2  Days 2-3 Days $13.00 CAD
UPS Standard 1-2  Days 5-7  Days $05.00 CAD

 

Duties:

Our items are shipped from within Canada, so you will not have to pay duties.

Shipping to the United States:

Rate Name

Handling Time

(Mon-Fri)

Transit Time

(Mon-Fri)

Shipping Charge
FedEx – International Economy 1-2  Days 2-3 Days $13.00 CAD
UPS Standard 1-2  Days 5-7  Days $05.00 CAD

Duties:

International orders may be charged duties and taxes upon arrival. These charges are imposed by your local customs office and are outside of our control. All duties and taxes must be paid by the customer in order to clear the package. Refusing to pay the charges will result in your package being discarded by the courier. Ensemble–icious Apparels will not refund or replace any orders in these circumstances.

Shipping to the United Kingdom:

Rate Name

Handling Time

(Mon-Fri)

Transit Time

(Mon-Fri)

Shipping Charge
FedEx – International Economy 1-2  Days 2-3 Days $17.00 CAD
FedEx – International Economy 1-2  Days 7-14  Days $10.00 CAD

Duties: 

International orders may be charged duties and taxes upon arrival. These charges are imposed by your local customs office and are outside of our control. All duties and taxes must be paid by the customer in order to clear the package. Refusing to pay the charges will result in your package being discarded by the courier. Ensemble–icious Apparels will not refund or replace any orders in these circumstances.

 

International Shipping: 

Rate Name

Handling Time

(Mon-Fri)

Transit Time

(Mon-Fri)

Shipping Charge
FedEx – International Economy 1-2  Days 7-14 Days $30.00 CAD

Duties: 

International orders may be charged duties and taxes upon arrival. These charges are imposed by your local customs office and are outside of our control. All duties and taxes must be paid by the customer in order to clear the package. Refusing to pay the charges will result in your package being discarded by the courier. Ensemble–icious Apparels will not refund or replace any orders in these circumstances. 

Lost or Stolen Packages:

Please note that we are not responsible for lost or stolen packages. If your package is delivered by the courier with proof of delivery and you did not receive your package, then a complaint must be filed with the courier. Please contact us at info@ensembleicious.com for more information.

If you need any help, please contact us.

Address : 35 Merton St #605, Toronto, Ontario, M4S 3G4, Canada
E-Mail: info@ensembleicious.com
Phone: +1 416-617-2926
Customer service: Monday to Friday between 9:00 am to 5:00 pm.