All orders cancelled after 6 hours from the confirmation email will follow the return process, whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.
However, if you cancel the order before 6 hours, we will refund your full money.
To process the cancellation, please call us at +1 416-617-2926. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 1 pm.